If you have selected a Connection Method of "TCPIP" in Preferences and are not receiving data from the host XStudio, DCS, or Maestro unit, check the following:
| 1. | In order to use TCPIP communications in crWebBB with DCS or Maestro, you must have rcServer installed and running. rcServer is an application that communicates directly with a host DCS or Maestro unit with a serial data connection, then makes that data available to other client applications on TCPIP. |
| 2. | Ensure that you are using the correct IP address for the host rcServer or XStudio systems. If you are unsure of the address, go to the PC running either rcServer or XStudio and check the IP address. |
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Be sure not use leading zeroes in the octets when entering the IP address. This will result in a connection error on some operating systems. Correct: 192.168.12.1 Incorrect: 192.168.012.001
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| 3. | Ensure that you are using the correct listen and file transfer ports. You can look at the rcServer or XStudio system to determine the ports that are being used for communications and file transfer. |
| 4. | It may be that your operating system firewall (or an installed third-party firewall) is blocking the ports you wish to use. |
