This section documents any known issues or limitations of dcsTools Event Log Viewer. dcsTools Event Log Viewer has been designed to be as trouble-free as possible and has been thoroughly tested. However, not every usage scenario can be anticipated. This section is intended as a starting point diagnosing and solving problems, but should not be viewed as an all-encompassing source of problem resolution.
If the difficulty you’re experiencing is not covered here, contact the dealer who provided you with dcsTools Event Log Viewer first. Alternatively, you can contact dcsTools.com - see the topic on technical support.
Application Bugs or Errors
Bugs and errors generally fall into one of two categories - a bug, which is the application not doing something as you might have predicted it would, or; an error, which is the failure of the application to run or perform a specific task altogether.
If you find a bug, report it. Every effort is made to ensure dcsTools Event Log Viewer performs as expected, but there may be circumstances that were not predicted in the development of the software. See the section on Technical Support for information on reporting a bug.
If you encounter an error, you will get an error message indicating a severe failure and dcsTools Event Log Viewer may terminate. Provisions are made to "catch" such errors and log the error information to a file in the dcsTools Event Log Viewer application directory. Depending on the host operating system, the file name is EventLogViewer.exe.Elf or EventLogViewer.exe.El. Again, report any application errors you encounter. You may be asked to send the appropriate log file for analysis.
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